ADDRESS:
Po Box 279
Camperdown
NSW 1450

Phone:
(02) 8006 4611

Email:
info@dmml.com.au

Office Hours:
Mon to Fri: 8:30am to 6pm
Sat: 8am to 4pm
Sun: 10am to 4pm

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Privacy and Security Policy
Direct Mail Marketing supports the protection of consumers' privacy rights as a fundamental element of our business. Both from the company and the employee level, we are committed to maintaining the highest standards of privacy and security in the way we conduct our business. Direct Mail Marketing and its associates pledge to conduct their business according to the following principles.

Privacy Practices at Direct Mail Marketing:
Direct Mail Marketing recognises that consumers have rights over the use and dissemination of information about themselves. Direct Mail Marketing adheres to the National Privacy Principles, which can be found at http://www.privacy.gov.au/publications/npps01.html. These form the basis of the Privacy Amendment (Private Sector) Act 2000, which controls the use of personal data.

Notice - Direct Mail Marketing brokers and resells databases containing information on many of the businesses in Australia for companies to use in their marketing efforts.

Choice - Direct Mail Marketing is careful to recognise any valid requests from individuals to suppress their names from our clients' marketing efforts and have sophisticated systems in place to ensure this suppression. Consumers may request to opt out by writing to the send for the consumer or us at Direct Mail Marketing.

Compliance - Direct Mail Marketing is fully compliant with the Privacy Amendment (Private Sector) Act of 2000 of Australia, which can be viewed at http://privacy.gov.au/act/index.html. Direct Mail Marketing also operates within the requirements of Australian privacy legislation.
Direct Mail Marketing fully supports and conforms to the guidelines set down in the Australian Direct Marketing (ADMA) Code of Practice which can be found at http://www.adma.com.au/asp/index.asp?pgid=1985. Direct Mail Marketing actively participates in ADMA's efforts to maintain and develop appropriate industry guidelines and regulations to safeguard the consumer's rights to privacy.
Direct Mail Marketing supports industry self-regulation and believes such actions are the best way to protect the privacy of the consumer. Direct Mail Marketing also supports legislation and regulatory efforts to introduce fair and workable guidelines that protect the privacy of the consumers and also allow the consumer continue receiving the benefits that sophisticated marketing techniques provide.
Direct Mail Marketing not only complies fully with the requirements of the Privacy Amendment (Private Sector) Bill 2000, enforced on December 21 2001, but we have adopted best practice procedures and policies that exceed such requirements.

Ethical Relationships - Direct Mail Marketing pledges to conduct our relationships with both customers and other information providers in an ethical and professional manner. Direct Mail Marketing includes in our client and supplier contracts a commitment that any data sent to us has been legally obtained and that the client's subsequent use of any data received from us will be in compliance with all data protection laws, as well as with applicable industry information practices.

Awareness - The management at Direct Mail Marketing ensures that relevant information is disseminated in a timely way throughout the organisation. Direct Mail Marketing uses a variety of resources to stay informed about developments in legislation and regulation.
We provide ongoing education to our employees on Direct Mail Marketing privacy policy and procedures, as well as, on the privacy legislation and accepted practices under which Direct Mail Marketing operates. As changes in legislation or industry practices occur, special education is provided to update our employees.

Accuracy - Direct Mail Marketing business is to provide data to companies for use in marketing campaigns. Direct Mail Marketing responds promptly to any question about the accuracy of information from our customers and the consumer.

Security - Direct Mail Marketing maintains strict security procedures to ensure that information will not be made available to any unauthorized person or business.

If you wish to know more about Direct Mail Marketing and our information practices, please contact us by phone, mail or via the Internet.

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